Privacy Policy
1. Introduction
LiveDialConnect ("we," "us," or "our") operates the website located at livedialconnect.com (the "site"). This Privacy Policy explains what information we collect when you visit the site, how we use it, and the choices you have regarding your information.
By using the site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the site.
2. Information We Collect
2a. Information you provide directly
When you use our Contact form, we collect the name, email address, subject line, and message content you submit. This information is used solely to respond to your inquiry. We do not share it with third parties, use it for marketing, or retain it beyond the period necessary to address your message.
2b. Information collected automatically
When you visit the site, our hosting infrastructure and analytics tools automatically collect certain technical data. This may include: your IP address, browser type and version, operating system, referring URL, pages viewed on this site, and the date and time of your visit. This data is collected in aggregate and is not used to identify individual users.
2c. Cookies
The site uses cookies and similar tracking technologies to support basic site functionality and analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the site may not function correctly.
3. How We Use Information
We use the information we collect to: operate and maintain the site; respond to contact form submissions; analyse site usage to improve content and navigation; and comply with applicable legal obligations. We do not sell, rent, or share personal information with third parties for their marketing purposes.
4. Third-Party Services
The site uses Google Analytics to collect aggregated usage data. Google Analytics uses cookies and may collect data as described in Google`s own privacy policy. We do not control Google`s data collection practices. You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.
The site contains links and phone numbers for third-party chat line services. When you dial a phone number listed on this site, you are connecting with a third-party service, not with LiveDialConnect. We are not responsible for the privacy practices of those services. Review the privacy policy of any service you use.
5. Data Retention
Contact form submissions are retained only as long as necessary to respond to the inquiry. Aggregate analytics data is retained in accordance with the retention policies of the analytics tools we use.
6. Children
The site is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to this site, please contact us, and we will delete it promptly.
7. Your Rights
Depending on your location, you may have rights under applicable law to access, correct, or delete personal information we hold about you. To exercise any such rights, contact us through the Contact page on this site.
8. Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, or destruction. However, no internet transmission is fully secure and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date at the top of this page. Your continued use of the site after any change constitutes acceptance of the revised policy.
10. Contact
If you have questions about this Privacy Policy, contact us through the Contact page.